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At the core of every organization is a set of process flows governing IT in support of the business. The marriage of IT and business in an On-Demand, Service-Oriented environment calls for more responsiveness, greater control, and accountability. SFI works with Compliance Process Partners (CPP) to assist clients in optimizing service levels, increasing efficiency and consistency in service delivery and support and meeting IT compliance needs.
CPPs educational programs and process assessment and implementation services are based on the IT Service Management (ITSM) good practices framework of the IT Infrastructure Library (ITIL®) and standards based service management (ISO 20000) and security (ISO 27001) processes. With over 20 years of best-practice consultative experience, CPP can support your process requirements. Click here to set-up a time to discuss how the team can address your needs.
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