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StreamFoundry, Inc. DIR Contract
 
StreamFoundry, Inc., (Vendor ID: 105-057-6507-200) provides the software listed below to Texas governmental and public educational entities at discounted prices through DIR's Go DIRect Program.
StreamFoundry’s CMS offers Mainframe-centric agencies an ITIL-influenced, Service Management platform that is enterprise-focused yet centralized on the IBM Mainframe. CMS boasts best-of-breed work-flow flexibility, scalability, and ease of integration. Take advantage of the ready-to-use infrastructure, and see the results. CMS improves automation, reduces complexity and service disruptions, and improves Quality of Service at a cost that can’t be beat.
 
 
 
StreamFoundry’s CMS Suite offers the following modules. To learn more, please select a module below.
Problem
Incident
Change
Request
 
Configuration
Reports
Mobility
CRM
 
 
 
Contract Information
For additional details, please access one of the PDF files below.
 
DIR-SDD-834 expires 12/12/2009
Appendix A Standard Terms and Conditions
Appendix B HUB Subcontracting Plan
Appendix C Software License Agreement
DIR Rates
 
 
 
How to Order
To purchase StreamFoundry's CMS, simply generate a purchase order, made payable to :

StreamFoundry, Inc.
350 Boylston Street, Suite 108
Newton , Ma. 02459

You must reference Contract Number DIR-SDD-834 on your purchase order. Fax your purchase order as well to StreamFoundry at 781-272-4311.
 
 
 
Contacts
StreamFoundry Contact : Doug Shute
inquiries@streamfoundry.com
617.877.4728
DIR Customer Service : 800-464-1215 or 512-305-9713
 
 
 
WARRANTY Licensor warrants that at the time of delivery of a copy of System and for a period of one (1) year thereafter such copy of System shall perform substantially in accordance with the specifications contained in the user's manual. The extent of Licensor's liability under this warranty shall be limited to the correction or replacement as soon as possible of any defective item(s) in such copy of System (or any subsequent releases of System) which Licensor determines to be necessary, at Licensor's own cost and expense, provided written notice of such defective item(s) is given to Licensor during the warranty period. This warranty shall not apply if; (i) an item of System shall not be used in accordance with Licensor's instructions; (ii) an item of System shall have been altered, modified or converted by Licensee without the prior written approval of Licensor; (iii) Licensee's operating system shall have been altered, modified or converted without the prior written approval of Licensor; (iv) any of Licensee's equipment shall malfunction; or (v) any other cause within the control of Licensee shall result in an item of System becoming inoperative. THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
 
 
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